Privacy Policy

At Connective Capital Management, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including SMS communications.

1. Information We Collect

We collect the following types of personal information when you interact with our services:

  • Personal Identifiers: Name, phone number, email address.
  • Communication Data: SMS messages exchanged with our team.
  • Consent Data: Records of your consent to receive SMS messages.

2. How We Collect Information

We collect your personal information through the following methods:

  • Verbal Consent: When you provide verbal consent during a phone call to receive SMS communications from us.
  • Inbound SMS: When you initiate contact by sending an SMS message to us.
  • Written Forms or Online Forms: When you opt-in through a form on our website or other digital platforms.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To send you text messages related to our services, including appointment reminders, updates, or important notifications.
  • To respond to your inquiries or requests via SMS.
  • To improve our communication services and customer support.

4. Data Sharing and Disclosure

We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any of your personal information to third parties for marketing purposes. However, we may share your data in the following situations:

  • Service Providers: We may share your data with third-party vendors (e.g., platform providers or phone carriers) who assist us in delivering SMS messages.
  • Legal Requirements: We may disclose your personal information if required by law or if necessary to protect our rights or comply with legal processes.

5. Opt-Out and Data Rights

You have the right to opt out of receiving SMS communications at any time by replying “STOP” to any message you receive from us. Additionally, you can request access to, correction of, or deletion of your personal data by contacting us at info@connectcap.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include encryption and secure storage systems.

7. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

(650) 321-4545 and info@connectcap.com